With you and your Teams’ safety at the forefront of every day, having a visiting Technician on site isn’t always an option. This is why we created Radwell Remote. Radwell Remote allows our technical team to virtually aid in troubleshooting your equipment and allowing you to get your facility fully operational.
Whether you have already identified the problem and need some extra expert technical help or need total installation support, Radwell Remote’s service can be customized to your needs.
Consulting with a remote expert via a live stream enables your technical team to receive support while troubleshooting equipment to ensure your facility is fully operational when time is critical.
To set up a video call with one of our repair technicians, call us at 1.800.884.5500; a Radwell representative will gather some helpful details before transferring you to our engineering department.
Your technical team and our engineering department will talk about the project, initial cost, and establish which platform your team feels more comfortable using for a video call – Microsoft Teams, Zoom, FaceTime, WhatsApp, and more.
